Website Privacy Policy

 

Your privacy is essential to Janna Lundquist Consulting LLC. Please read this privacy notice carefully as it contains valuable information on who we are, how and why we collect, store, use, and share personal information, your rights about your personal information and on how to contact us and supervisory authorities in the event you have a complaint. 

 

1. Who We Are

Janna Lundquist Consulting LLC collects, uses and is responsible for certain personal information about you.

 

2. Children’s Online Privacy Protection Act

This website and any products and services offered herein are not intended for persons under the age of 13. Janna Lundquist Consulting LLC does not knowingly collect information from anyone under 13 years of age. Janna Lundquist Consulting LLC prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. Janna Lundquist Consulting LLC will not knowingly collect personally identifiable information from children under 13. If Janna Lundquist Consulting LLC learns it has any information or content from anyone under the age of 13, it will delete that information. 

 

3. The Personal Information We Collect and Use

a.    Information Collected by Us

Janna Lundquist Consulting LLC may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for emails, fill out our contact form, schedule an appointment for a phone call, or otherwise contact Janna Lundquist Consulting LLC via an online form or email. The information collected may include your name, email address, phone number, organization details, mailing address, what you desire to discuss, and/or billing information. You are not required to provide any personally identifiable information to merely access or visit this website.

 

Janna Lundquist Consulting LLC may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save data from your previous visits and customize your experience. We will ask for your consent to allow us to use cookies. Janna Lundquist Consulting LLC or its third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. Janna Lundquist Consulting LLC’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet.

 

If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as controller of that personal information for those laws.

 

b.    Information Collected from Other Sources

We also obtain names, email addresses, telephone numbers, organization details, mailing addresses, and/or billing information from other sources. The sources include:

  • SquareSpace for our website platform - privacy policy
  • MailChimp for our newsletters and email marketing - privacy policy
  • Acuity for appointment scheduling - privacy policy
  • PayPal for online payments and credit card processing - privacy policy
  • Stripe for online payments and credit card processing - privacy policy
  • QuickBooks Online for accounting of services provided to customers - privacy policy
  • Survey Monkey for surveys of employees, board members and colleagues of customer organizations - privacy policy

 

c.     How we use your personal information

Janna Lundquist Consulting LLC collects such information to send emails, deliver services, complete customer transactions and improve website performance and customer service. 

 

d.    Whom We Share Your Personal Information With

Janna Lundquist Consulting LLC respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent. 

 

We do, however, share your name, email address, telephone number, organization details, and/or billing information with other recipients such as:

  • SquareSpace for our website platform - privacy policy
  • MailChimp for our newsletters and email marketing - privacy policy
  • Acuity for appointment scheduling - privacy policy
  • PayPal for online payments and credit card processing - privacy policy
  • Stripe for online payments and credit card processing - privacy policy
  • QuickBooks Online for accounting of services provided to customers - privacy policy
  • Survey Monkey for surveys of employees, board members and colleagues of customer organizations - privacy policy

 

Those third-party recipients are based outside the European Economic Area (all those third-party recipients have their headquarters based in the United States), for further information including on how we safeguard your data when this occurs, see Transfer of your information out of the EEA.

 

Janna Lundquist Consulting LLC may release personal information to enforce its Website Terms and Conditions of Use, other Terms, and Conditions, manage its business, protect users or the general public, or otherwise comply with legal obligations.

 

If you give Janna Lundquist Consulting LLC your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

 

On occasion, Janna Lundquist Consulting LLC may collect personal identification information from you in connection with optional contests, special offers or promotions. Janna Lundquist Consulting LLC will share such information with necessary third parties to carry out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the competition, special offer or promotion.

 

We will not share your personal information with any other third party.

e.     Whether Information Has to Be Provided by You and Why

You may access or visit this website without providing your personal information. If you would like to contact us through our website, the provision of your name, email address, telephone number and organization details is required from you. We do not require you to provide any billing information upfront to discuss your requirements. We will inform you when you are required to provide your billing information or any other relevant information. 

 

f.      How Long Your Personal Information Will Be Kept

We will hold all accounting or related financial records with your name, email address, telephone number, organization details, mailing address and billing information indefinitely to be tax compliant.

 

g.   Reasons We Can Collect and Use Your Personal Information

Janna Lundquist Consulting LLC collects and uses your personal information to further the following legitimate interests: send emails, deliver services and products, deliver presentations, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

 

4. Use and Transfer of Your Information Out of the EEA

This website is operated in the United States, and third parties with whom we might share your personal information as explained above are also located in the United States. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and submitting your information, you consent to this transfer.

 

These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that the United States provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to a European Commission approved contracts as permitted under Article 45(103 – 107 and 169) of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of misuse of your personal information.

 

If you would like further information, see "How to contact us" below. We will not otherwise transfer your data outside of the EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under an agreement between two or more countries.

 

5. Your Rights

If you want to unsubscribe from receiving email newsletters from Janna Lundquist Consulting LLC, you may do so at any time. Each email newsletter from Janna Lundquist Consulting LLC includes instructions for unsubscribing from these email communications.

 

If the General Data Protection Regulation covers you, you have many important rights free of charge. In summary, those include rights to:

  • Fair processing of information and transparency over how we use your use personal information
  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • Require us to correct any mistakes in your information which we hold
  • Require the erasure of personal data concerning you in certain situations
  • Receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • Object at any time to the processing of personal information concerning you for direct marketing
  • Object to decisions being taken by automated means which produce legal effects regarding you or similarly significantly affect you
  • Object in certain other situations to our continued processing of your personal information
  • Otherwise, restrict our handling of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individuals' rights under the General Data Protection Regulation, available at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

 

If you would like to exercise any of those rights, please:

  • Email, call or write to us
  • Provide us enough information to identify you – i.e., your name, email address, mailing address and organization details
  • Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
  • Provide us with the information to which your request relates including any email newsletters if you have them

 

6. Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your data will do so only in an authorized manner and are subject to a duty of confidentiality.

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of an alleged data security breach where we are legally required to do so.

 

Please note that any comments or information that you post on social media pages become public and third parties may use your information. Janna Lundquist Consulting LLC is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk. 

 

7. Links to Other Sites

You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. Janna Lundquist Consulting LLC is not responsible for or liable for any content on or actions taken by such third-party websites.

 

8. How to Complain

We hope that we can resolve any question or concern you raise about our use of your information.

 

If the General Data Protection Regulation covers you, you may submit a complaint with supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

 

9. Changes to This Privacy Notice

This policy is effective as of May 25, 2018. We may change, modify or update this Privacy Policy at any time and will notify you of any such changes by email or postal mail.

 

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records; please contact:

Janna Lundquist

CEO

janna@jannalundquist.com

Alternatively:

Janna Lundquist Consulting

PO Box 7771

Missoula, MT 59807

United States

 

11. Do You Need Extra Help?

If you would like this notice in another format (for example audio, large print, braille), please contact us (see "How to contact us" above).